Volunteers are essential in helping advancement programs achieve success. But the process of identifying, recruiting, managing and recognizing volunteers has never been considered easy, and sometimes it seems that using volunteers results in more problems than benefits.

In this new CASE book, John Feudo explores the best ways to manage volunteers—a task sometimes compared to herding cats. He looks at the complete process of managing volunteers, calling upon extensive research, experiences shared by those whose profession includes managing volunteers and some anecdotes from dedicated volunteers themselves.

For anyone who fundraises, plans events or leads nonprofit programs, this book will provide a comprehensive approach to the life cycle of volunteers and how to bring everyone together to best serve the institution or organization you represent. Staff members and volunteers alike will benefit from this valuable resource.

CASE item 29611